Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
Maximus Air provided exceptional service when I needed a new air conditioning system for my home. Their technicians were professional, knowledgeable, and completed the installation quickly. I appreciated their attention to detail and the thorough explanation of how to use my new smart thermostat. I highly recommend them for anyone looking for reliable HVAC services!
Roberto Flores
Maximus Air Conditioning
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Transform Your Comfort with Our Expert Air Conditioning Services
34
Customer Satisfaction Rate
Our customer satisfaction rate stands at 95%, reflecting our commitment to quality service and client happiness.
13+
Service Quality Rating
We maintain a service quality rating of 4.8 stars, showcasing our dedication to excellence in HVAC solutions.
90%
Expert Technician Ratings
Our certified technicians have an average rating of 4.9 stars, ensuring you receive top-notch service every time.